quizFrequently Asked
Enrolment questions answered
The questions families ask us most often, grouped by topic. Don’t see your question here? Get in touch and we’ll add it.
Browse by topic
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What are your hours?
Monday to Friday, 7:00am to 6:00pm. Closed public holidays and one week between Christmas and New Year.
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Can I drop in unannounced?
Absolutely. Parents are welcome at any time during operating hours.
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What happens if my child is sick?
We follow WA Department of Health exclusion guidelines. No fees are reduced for absence but we are flexible about make-up days.
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Are you CCS approved?
Yes. Once your CCS is set up with Services Australia, your daily fee is automatically reduced.
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What's included in fees?
All meals, nappies, sunscreen, incursions, weekly bush kindy and an annual photography day. No surprise add-ons.
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Is there a bond or enrolment fee?
No bond and no enrolment fee — ever. You pay the first fortnight in advance, that’s it.
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How long is the waitlist?
It varies by room. Babies and toddler places typically have a six to nine month wait. Older rooms move faster.
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Do you offer casual days?
Casual bookings are available when permanent attendance allows. Permanent families always get first preference.
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Can I swap or change days later?
Yes — day changes are reviewed monthly subject to room availability. No fee to change.
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What is your educator turnover like?
Our average educator tenure is over 6 years. Many have been with us for more than a decade.
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Do you use a parent app?
Yes — Storypark. You’ll get photos, updates, sleep and meal logs every day.