psychology_altOrientation Process

A soft landing for everyone

Starting day care is a big step for the whole family. Our two-visit orientation is designed to ease the transition for your child and for you.

Visit one · 90 minutes

You stay, your child explores

The first visit is together time. You’ll meet the lead educator, find your locker, settle in for a play and learn how the room flows day-to-day.

  • check_circle Meet the room’s lead educator one-on-one
  • check_circle Walk the daily routine together
  • check_circle Share sleep, feeding and comfort routines
  • check_circle Leave with a ‘first day’ checklist
Visit two · 3 hours

A short drop-off, with a midway call

The second visit includes a meal and a short rest. You leave the building, do something for yourself, and we call you at the midway point with a real update.

  • check_circle Includes a meal so we can see food preferences
  • check_circle Midway phone call from the lead educator
  • check_circle Photos sent via parent app while you’re away
  • check_circle Pick-up debrief and tweaks for first day

The full settling timeline

01
looks_one
Visit one — together (90 min)
Both you and your child stay. Meet the team and walk the routine.
02
looks_two
Visit two — short drop-off (3 hr)
Includes a meal and a brief rest. Midway call from the lead educator.
03
celebration
Official first day
Full booked hours with extra cuddles from now-familiar educators.
04
favorite
Two-week check-in
Mia calls to debrief. We tweak nap times, food and arrival rituals as needed.

What to bring

backpack
Every child
  • check_circle Two changes of clothes
  • check_circle Wide-brim sun hat
  • check_circle Comforter or family photor
  • check_circle Water bottle (named)
child_care
Babies
  • check_circle Bottles & formula (we have cots & linen)
  • check_circle Sleep sack from home
  • check_circle Breastmilk in named, dated bags
  • check_circle Solids container if not yet on centre meals
bedtime
Sleep items
  • check_circle Anything from home that signals ‘sleep’
  • check_circle Dummy with clip, if used
  • check_circle Familiar swaddle or blankie
medical_services
Medical
  • check_circle Asthma, allergy or eczema action plans
  • check_circle Any required medication (signed authority)
  • check_circle Updated immunisation history
2
Settling visits included
1:4
Educator ratio, toddlers
6+ yrs
Average educator tenure
98%
Families settled by week 2
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“By the time first day arrived, she walked into the room and didn’t look back. The two visits made all the difference.”

Sasha
Pre-Kindy parent

Questions about your settling visits?

We tailor orientation around your child. Have a chat with us first.